Always with you, anytime, anywhere

We desire to meet your expectations in the services we provide that is fast and efficient support from your request. 24/7 support is at the core that we want to assist you to resolve issues as soon as possible. We will be there to assist you 24 hours a day, 7 days a week, 365 days a year.

Support Center offers you


Super peace of mind

99.9% uptime guarantee, with professional Super Support team to support you


Super cost-effective

Converting services to BKHOST? We understand how difficult it is for you to decide this, but we are 100% committed to helping you with this best transition!


Super control

Enjoy the special price of our services while you still enjoy many features Support.


Super satisfied

You are in complete control of your data, we don't interfere with it, so you have complete peace of mind.


Super satisfied

Through the many feedbacks from our customers, it is certain that you will be satisfied with our service.


Super safe

You will rest and relax when knowing that all your trading services are securely encrypted, along with enhanced security features

Hợp tác

Super dedication

With our team of dedicated people, we will always try to help you with our best efforts.


Powerful Super Server

All of our systems are invested 100% ctechtechity today so will provide excellent performance and reliability for your service.

Support system


Multiple platforms support

We understand that different customers have different ways of being exposed to assistive devices. Therefore, we offer 4 forms of support:

Chat Call Email PC


Quick support 24/7/365

We understand that problems can occur at any time of the day and can affect serious to your website. BKHOST support is accessible 24/7.



Secure your data

BKHOST develops technology that alerts you if an attacker modifies a website yours without your knowledge.


Anti-malware management system

Our anti-malware system keeps your services safe

Promise of support

BKHOST we are one of the service providers for individuals, large and small businesses. We always take quality and credibility in customer care as the development orientation of the business , so we I believe with our professional and enthusiastic team will serve you in the best way and as soon as you use our service, that's when we start to fulfill our promise.

Lời hứu hỗ trợ


Our Registration Support Process

Guide you through the service buying process

Provide you with all the information you need to make a decision to buy a service

Staff recommend the best solutions for your service

No false advertising or give false information

Be guided to use by BKHOST staff

Transparent price for all products


We support the installation during your service use

Fast installation time

Provide complete information during the installation process for your service

Update server status during installation


How we operate support service for 1 day

Proactive approach to handling your service issues

24/7 Support

Support by multiple platform

Support efforts always have good policies

Service Insurance

At BKHOST, we provide a variety of support methods

If you face problems with Website hosting, don't worry as we will do our best to assist you.

All Hosting services at BKHOST are covered by 3 types of protection: Hosting, apps and malware support.

Hosting Support

All matters related to us

Core Infrastructure

The ability to manage servers and Web applications and services more efficiently.

Faster deployment/configuration of Web services and applications across server farms.

A customizable, streamlined, and more efficient Web platform.

Greater performance and scalability for Web applications and services.

The ability to control and observe how and when applications and services use critical operating system resources.

Widely supported operating systems

Widespread support for the parallel operation of many types of operating systems, including 32-bit and 64-bit systems across various server platforms, such as Windows, Linux, and others.

Hỗ trợ Hosting

Alternative backup server

Our BKHOST has many backup servers to replace at any time when the service is interrupted. Disaster recovery is therefore an important component of business continuity

System technology BKHOST

Bkhost Vietnam is a unit invested in a standard server system according to Storage area network-SAN technology. Bringing really quality products to Vietnamese customers. Ensure the perfect speed and stability of the system. Maximize system performance and user experience. The system speed is superior to the conventional system and the stability is also much better.

Platform system

We are always confident to meet all your strictest requirements. Since our establishment, we have served thousands of customers across the country and abroad of individuals and businesses, and we have been continuously rewarded with praise, for example: Satisfying fast service, very satisfied customer support and affordable service.

List of applications we have:

WordPress Magento Drupal Joomla

Anti-malware support software


Websites face the risk of being infected with malware. BKHOST will help investigate a malware attack to the best of its ability and do its best to provide you with the source of the infection.

We are completely free of charge when the service you have a problem needs support or restore your data when you ask us.

BKHOST has the best support capacity

Hỗ trợ khách hàng

We BKHOST 24/7. Please choose our support service as the first selection criterion for your service. We thank you for your trust in us, and we take pride in providing the professional service and support you deserve.

Our best effort support includes troubleshooting and resolution for service issues. The support includes problems that you encounter during the use of the service, with our commitment under 1 Hour - Guaranteed your service will be completely handled *.

* BKHOST will spend up to one hour to assist with your troubleshooting and service related issues, in its best effort.

Let us know your problems!

Please let us know your difficulties in using the service through tools such as Ticket, Email, Phone, Live Chat. Let us know as soon as possible and from there we will work with you to solve the difficult problems. If such problems are beyond our scope, please allow us a reasonable amount of time to do our best to resolve them for you.

Chat Call Email PC

Support services include

BKHOST support includes expert advice, application support, website recovery, web data transfer, server operating system installation, technical expertise or any other basic system administration.

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